TopFloor Zambia

TopFloor Zambia has over eight years’ experience in facilitating training programmes. They have upskilled over 2,800 professionals, offering over 30 soft skill and technical courses, some of which are listed below:

Business writing courses

Marketing courses

Health and safety courses

Graduate courses

Management courses

CISCO courses

Microsoft Office courses

Sales personnel training

Public speaking courses

Customer service courses

Executive assistants courses

Human capital resource courses

Finance courses

Essential soft skills courses

I.T. service management

Microsoft networking courses

Project management

Team building facilitation

Consultancy services

Workplace planning

TopFloor Zambia can help you align the needs and priorities of your organisation with your human resource through functions such as organisational design, job design and succession planning.

Job evaluation and analysis

TopFloor Zambia will measure the value and relative worth or importance of the job in relation to your organisational strategy, to align requirements for the role/job with your organisational strategy.

HR documentation

TopFloor Zambia develops and standardises human capital documentation according to organisational and legal compliance. Documents include contracts, handbooks, policies, procedures, employment forms, letters and any other related documents.

Compliance audits

TopFloor Zambia can inspect your human capital policies and procedures/contracts for legal compliance as well as contextualise international HR policies, procedures and contracts to Zambian requirements.

Employee survey

These are surveys conduced on your behalf to understand the employee's perception of work conditions such as remuneration, employee engagement, work environment and retention.

Salary survey

TopFloor Zambia can carry out a comparative analysis of remuneration to compare a client’s compensation structure to the relevant market.

Human capital administration

Focus on human capital management at a more strategic level while TopFloor Zambia manages the day-to-day administrative work of your organisation.

Benefits

• Your human capital will be managed on a day-day basis in line with Zambian labour laws
• Accurate and timely employee records
• Guidance on appropriate employee management procedures
• Efficient human capital administration saving you time and money

TopFloor Zambia provides human capital administration services as follows:

• Contracts of employment
• Customised employee forms
• Disciplinary hearing management
• Employee handbooks
• Employee vetting
• Exit interviews
• Induction programmes
• Interview process management
• Job descriptions
• Employee grievances management
• Performance review processes
• Personnel documentation
• Record keeping
• Guidance on safety in the workplace

Payroll outsourcing

Partner with TopFloor Zambia for compliant and more efficient management of your payroll. By partnering with this company in the management of your payroll, you can focus on human capital management at a more strategic level while their team manages your payroll work.

TopFloor Zambia provides the following payroll outsourced services:

• Set-up and management of clock-in machines
• Collection and processing of time sheets
• Payslip generation and delivery
• Dispensing of salaries and statutory contributions
• Payroll query handling
• Employee bank account setup
• Generation of timely Payroll reports
• Management of employee advances, funeral grants and study and asset loan facilitation
• Employee financial literacy training

Recruitment services

Open recruitment and selection

If you are a business owner and looking for suitable employees to fill vacancies at your company, TopFloor Zambia can help you find the best candidates. They will advertise the job on your behalf, screen and shortlist applications, conduct interviews, assess the applicants, carry out background checks and present you with the best short list to ultimately select from.

Head hunting

For specialised roles, executive level, and highly specialised positions, this company is also able to source and approach specific professionals who match your skill requirements in order to enable you to meet your talent requirements.

Selection and shortlisting

If you have an existing pool of candidates, TopFloor Zambia can assess the candidates’ knowledge, skills and abilities in line with the job using multilevel interviews, aptitude tests, psychometric tests and extensive background checks thus reducing the pool to a list of best fit candidates.

Assessment centre

TopFloor Zambia can design and/or administer assessment centers to enable you to find the best fit based on the role specifications.

Background checks

TopFloor Zambia is well equipped to conduct background checks, verification of credentials, qualifications, police checks, and former employer references on your behalf.

Psychometric tests

Engage TopFloor Zambia to assess the language and communication skills, reasoning and critical thinking, interests and motivations, job knowledge, personality and attitudes, emotional intelligence, stress management, management skills and sales acumen of your candidates. These specialised tests can be done on entry level positions, management positions as well as sales and customer service.