Leading. State-of-the-art. Integrity. Innovation. Transformation.
To maintain our position as a leading local online platform in an ever more competitive global market, Infobwana is built on cutting- edge technology and high impact business principles and practices.
Our success is aligned with the success of our customers. We only win if our sellers win. Sellers only win if buyers win. Our model is structured around mutual gain.
Our success is aligned with the success of our customers. We only win if our sellers win, so supporting and educating our customers is paramount. Sellers only win if buyers win so it is in the interest of sellers to gain social proof from positive ratings and reviews. Our model is structured around mutual gain and that is why we are so positive we can empower an entire nation.
Today the market considers more than just the quality of goods and services when looking at a brand.
Infobwana recognises the importance of its social responsibility for the greater good of the nation. To this end, we are community-driven.
All businesses we work with have the opportunity to grow with an online presence supported by the community of buyers and sellers that use the services and products they provide. Around this sphere of activity is the growing gig economy that provides opportunities to many. Think independent delivery operators, micro retailers and all kinds of freelancers, like Nawa who is a full time university student who edits and processes imagery for us around his studies. At all levels, principles of integrity, honesty and determination drive the success of all participants.
Infobwana is also investing in customer participation in order to improve performance and increase value. We consider our customers as precious partners with whom we collaborate and establish long-term relationships of mutual trust.
We are well-positioned to act as a catalyst, linking big dreamers to ideas and resources, and tackling business challenges through online solutions.
At Infobwana we are excited by the current prospects for growth, and opportunities for development, for all entrepreneurs operating in Zambia.
Our ambition is to unlock the potential of businesses in Zambia. We are well-positioned to act as a catalyst, linking big dreamers to ideas and resources, and tackling business challenges through online solutions.
Recognising Zambia’s vulnerability in the global economy, we are looking for like- minded partners and investors. Together we can contribute to solving the challenges of doing business online in Zambia. Our pledge is to implement best practices in delivering the best of the web to all organisations and entrepreneurs.
Democratising online retail
We are poised to help democratise retail. There are many faces of retail in Zambia, from the established retailer in the gated shopping mall to the micro roadside seller. In between, there is a sizeable group of micro retailers who sell through social media and WhatsApp. It is our mission to ensure all these people can access the technology they need to sell online effectively and to streamline the way they sell on and off line.
Using principles of responsible online trading, we affirm and express our willingness to assume an active leadership role in encouraging sustainable practices and enabling economic activities that create shared prosperity for current and future generations.