Ciltax Ltd has a mission to provide professional customs clearing and forwarding services in an efficient manner that provides value for money to their clients and exceeds their expectations. Their team is proud of its good working relationship with all border agencies.
Ciltax has a bond of K10 billion dedicated for use with transits and removals. As a result of the team's knowledge and experience, many international clearing companies use Ciltax for clearing and forwarding and consultancy work.
Ciltax is dependable because
- It was formed (and is managed) by an investment, tax and trade consulting company (Ciltax)
- It follows COMESA and SADC protocols
- It implemented the Chirundu One Stop Border Post Project
- It is well resourced
Ciltax deploys a monitoring system for the movement of its trucks, and sends weekly updates to designated client staff via email. It also offers daily updates on transactions in all ports and borders. These feed into monthly client reports which highlight key risk areas.
The monthly reporting template is designed in consultation with the client, so that reports focus on areas of particular interest or concern. The frequency of reports can be varied. Reports are tailored to meet the requirements of Transafrica.
Ciltax has specialised vehicles that provide escorts where necessary, especially on exporting consignments that have been temporarily imported.
All trade decisions made by Ciltax are fully analysed and professionally packaged for the client in order to take full advantage of any existing and future tax incentives.
Ciltax electronically process and manage Customs Importation Permits (CIP) and Temporary Importation Permits and comply with all expiry, exportation and renewal requirements in an efficient manner.
The company is able to manage tax, duty calculations and accounting using a customised system that is developed in consultation with the client. A dedicated account at Stanbic Bank is opened specifically for the client and the company prepares weekly reconciliations and monthly reports every Monday of the following week or month respectively.
Ciltax manages the refund claims process for and on behalf of the client in a timely fashion. This is achieved through a computerised Duty Refund System that has been developed by their Consultants.
Ciltax also offers a comprehensive risk management system, which helps with the positioning of resources as well as monitoring and evaluation. It also points out ways to streamline operations.
Ciltax is developing an interactive website which will have the capability to process client queries online and give clients immediate feedback from dedicated Consultants free of charge.
Further, the website has a tax calculator linked to the Customs Commodity Coding and tax rates, enabling clients to compute their own tax assessments even before goods are imported. Ciltax clients include Kansanshi Mine, Lumwana Mine, Tenke Fungulume (VS Cargo) and Zimbulk.