For companies providing ground services for aircraft parked at airports in Zambia. These services include the loading and off-loading of aircraft as well as arranging aircraft parking bays, passenger and crew steps, cabin cleaning, and toilet and water services. Ground handling defines the servicing of an aircraft while it is on the ground and parked at a terminal gate of an airport. Cabin cleaning, aircraft marshalling, baggage matching, toilet servicing, cargo handling, baggage and cargo loading or unloading, aircraft push-back and towing, aircraft receipt or dispatch, water service, potable water servicing. The companies providing these services in Zambia are listed here.
Aircraft receipt and dispatch, missing luggage and baggage tracing, crew transport arrangement, load control facilitation, passenger check-in, service desk, VIP handling, special needs passenger assistance, boarding gate passenger reconciliation, charter service facilitation, departure control systems, passport control and ticketing.
In aviation, the term "ground handling" refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions. There are services provided by ground handling companies serving an aircraft preparing for flight. Cleaning the aircraft, refuelling and any other service to ensure the safety and flight worthiness of the plane.